Roundvia — Delete your account and data
How to delete your Roundvia account and the data stored with it.
Delete in the app (fastest)
- Open Roundvia and tap the account icon in the top-right.
- Choose Settings.
- Scroll down to Delete account and confirm in the dialog.
Deletion is immediate and permanent; it cannot be undone. You are then signed out.
What gets deleted
- Your account: email address and (device-side hashed) password
- Your most recently stored location
- Your favorites and hidden jobs, plus your filter and map settings
- All session tokens for your account
- Any pending password-reset codes
- Purchase records and unlocks belonging to your account
Your portal logins stay on your device. Your Roamler, Streetspotr, Gigwalk, iShopFor Ipsos, Market Force, CXG, Mystery Shoppers, Helion Research and Proinsight credentials are stored only on your device and are never sent to Roundvia. Deleting your account also removes them from the device; they are likewise gone if you uninstall the app. (BeMyEye and AppJobber need no account at all — no credentials are stored for them.)
Your earnings notes live on the device only and are removed when you uninstall the app.
This does not delete your account at the portals themselves. If you want to close those too, please contact each portal directly.
Request deletion by email
If you can't use the app, email us from your account's email address at support@agiletaiga.com with the subject "Delete account". We will confirm and delete your account within 30 days.
Roundvia · support@agiletaiga.com
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